Common Questions
Straight Answers, Including The Uncomfortable Ones
If your question is not here, ask us directly. We would rather answer it now than have you guess.
It is a research and tracking service. You tell it which coins you hold and how much of each. It scores every position on the same five measures, shows you how your money is spread, and flags what changed.
No. Your coins stay exactly where they are, in whatever exchange or wallet you already use. We never take custody, never hold your keys, and never place a trade. Nothing moves because you signed up here.
Neither. We do not execute trades and we do not give personal financial advice. What we publish is general research about market data, put together so you can make your own decisions with better information in front of you.
Nothing to open one. Any ongoing cost is shown in full before you are asked to pay anything, and there is no point at which you are charged without being told first.
There is a minimum funding level, and the platform sets it rather than us. You get it in writing before anything is transferred, so you are never guessing and never charged by surprise. Nothing about opening the account costs you anything.
No, and be careful with anyone who does. Crypto markets can fall hard and stay down for a long time. A high score on our dashboard is a summary of what the data showed, not a promise about what happens next.
It reads five kinds of input: spot price, order book depth, network activity, derivatives positioning and published research. Each position is scored against those on the same five measures. You can see the whole breakdown on your dashboard, including the parts where the data is thin.
We ask for your name, email and phone number so we can set up your account and contact you about it. We do not sell your details. The Privacy Policy sets out exactly what we collect, why, and how to have it removed.
The service is built for Australian residents and priced in Australian dollars. If you are somewhere else, the rules that apply to you may be different, and it is worth checking your local requirements before you sign up.
Then stop using it. There is nothing to unwind, because we never held your coins in the first place. Ask us to delete your account and the details attached to it, and we will.
Still Wondering About Something?
Ask us directly. We would rather spend five minutes answering it now than have you sign up unsure.